FAQs
Frequenat Asked Questions
Will the rug shed or lose fluff?
Minimal shedding is normal in the first week. Our double-lock weave binds each strand between two backings, so loose fibres drop quickly and shedding stops. Vacuum on low suction to speed up the process.
How to clean the rugs?
Our faux-rabbit-fur textiles are technically machine-washable on a cold, delicate cycle, but we do not recommend it: high-speed tumbling can leave the pile creased and permanently flatten the luxurious loft you bought them for. Instead, we advise a two-step approach:
- Vacuum with a soft upholstery brush to lift fibres and remove dust.
- spritz the surface with a low-moisture, pH-neutral cleaner specifically formulated for high-pile synthetics. Gently blot with a micro-fibre cloth; allow to air-dry flat.
For spills or pet accidents, blot (don’t rub) with a clean towel, then spot-clean with diluted wool-safe detergent. Rinse with cool water, blot again, and let air-dry. Avoid bleach or high-heat dryers.
What’s the difference between Plush, Galaxy, and Play Shapes?
Plush: 2.5 cm feather-light pile for everyday use. Galaxy: 3 cm straight-fibre pile for richer texture. Play Shapes: fun silhouettes (cloud, bear, heart) with a kid-safe non-slip backing.
Are the rugs safe for babies and pets?
Absolutely. Fibres are hypoallergenic, non-toxic, and free from formaldehyde. The soft pile and cushioned backing make a safe surface for crawling or lounging animals.
Do you offer custom sizes?
Yes. Use our Custom Order page to input dimensions up to 4 m × 6 m. Lead time is 4–6 weeks, and a 50 % deposit secures production.
Do you offer custom sizes?
Yes. Use our Custom Order page to input dimensions up to 4 m × 6 m. Lead time is 4–6 weeks, and a 50 % deposit secures production.
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